JWYN support

Email jwyn@adamsandco.nz and we'll get back to you within one working day.

I can't sign in

Use Forgot password? on the sign-in screen. If you have never signed in, ask your organisation for an invite code, then tap Create your account.

My report hasn't sent

Reports are saved on your phone first and send when you have a connection. Keep the app signed in and open it once you're back in coverage. Signing out deletes anything that hasn't sent.

Setting up a new organisation

Start at jwyn-app.web.app. Once your organisation is set up, invite your team from the Users page.

Deleting your account

In the app, open the menu, tap the settings cog (My details), then Delete account. See the privacy policy for what is kept.